Terms of use
The terms page governs how you may use your account, while this policy explains what we do with the details behind it. Both share the same definitions exactly.
LEGAL REFERENCE
How We Look After Your Account Data
7777p keeps one page that sets out what we collect when you open an account, why we collect it and how to change or remove it later. You...
Plain wording, no paddingWallet references explainedCookie and message switchesRequests tracked in your account
Where This Policy Applies
Where local law permits, 7777p opens accounts in Pakistan, and this policy sits at the centre of that relationship. It applies from the moment you create a username and keeps applying after you close the account, because we retain some records for accounting and dispute handling. Payments routed through JazzCash, Easypaisa, SadaPay, NayaPay or Raast carry reference numbers, which we store so
a missing credit can be traced quickly. Some service partners sit outside Pakistan, so details may be handled in countries whose privacy rules differ from your own. We name those partners in the text and hold each to written terms. Where a local rule gives you a stronger right than this page does, that rule wins.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PAGE SIGN-OFF
Who Owns The Wording Here
You judge a policy by whether it answers the awkward question in front of you. We keep this page light on legal padding and heavy on specifics: who handles a request, what...
Named data officer
One officer owns this page and signs off every edit to it. If a paragraph reads badly, the same person answers your message about it, in writing.
Dated change log
Every edit carries a date and a one-line reason at the foot of the policy, so you can see what moved and when. Nothing here is rewritten silently.
Plain-language drafting
We write for readers rather than courts, then have the wording checked by a Pakistani legal adviser. Sentences stay short and undefined jargon gets cut before publishing.
Encrypted storage
Account records sit behind encryption in transit and at rest, with access limited to staff who need it for one task. Every lookup is logged against a named employee.
No sale of records
We do not sell account records to brokers or unrelated advertisers. Sharing happens with payment and identity partners who help run your account, and with authorities where a lawful order requires it.
Retention that ends
We hold account records while your account is open, then for the period accounting rules require. After that window, records are deleted or stripped of anything that identifies you.
SIBLING DOCUMENTS
Kept In Step With Our Other Pages
This page sits in a family of documents and should never argue with its siblings. Definitions match the terms page, settlement wording matches the payment clauses, and cookie purposes match the notice...
Cookie notice
The cookie notice lists every tag we set, why it exists and how to switch it off. Where it names a purpose, this policy uses the same wording.
Payment terms
Payment terms describe settlement windows for JazzCash, Easypaisa, SadaPay and Raast. This policy only covers the records those rails hand us, and how long those references stay on file.
Account security page
Sign-in steps, two-step checks and device history live on the security page. Here we explain why a device gets logged and how long that log survives before we clear it.
Help centre answers
Support replies come from the same source text as this policy, so a chat answer about your data never contradicts what you read here. We check it quarterly.
Language versions
If an Urdu version appears, the English text here stays the reference point where the two differ on a data-handling question. Translation is a courtesy, not a replacement.
Archive of past versions
Withdrawn versions stay readable with their dates attached, so you can compare what we promised a year ago against what stands today. Retired copies are never edited.
Elements You Meet On Arrival
The layout runs in blocks so you can find one answer without reading everything. Headings name the subject, chips flag which wallet a clause touches, and...
Summary strip
A short strip above the full wording lists what changed in the latest version, written in plain sentences. You can judge whether a change touches you before scrolling.
Wallet chips
Chips naming JazzCash, Easypaisa, SadaPay, NayaPay and Raast sit beside clauses that mention a rail, so you can see when a sentence concerns your own wallet.
Consent controls
Cookie and message switches live in one panel you can open while signed in, and each states what ends when you turn it off. Nothing turns on quietly.
Retention timeline
A simple timeline shows how long account records, chat transcripts and payment references stay on file, counted from the day your account relationship ends. Each bar carries a date range.
Request tracker
Every data request you raise appears with a status line, the officer handling it and the day it closed, so nothing needs chasing. Closed items stay visible for a year.
Contact block
Chat, email and the signed-in form are repeated near the bottom of the page with their hours, so the route to a person is always one tap away.
Data Questions We Hear Often
Your name, date of birth, contact email and phone number, plus the identity document checked at sign-up. Payment references from JazzCash, Easypaisa, SadaPay and Raast are stored with each wallet movement.
We keep the reference number, amount and time of a transfer, not your wallet PIN or app password. Those credentials stay with your wallet provider and never reach our servers.
Yes. Raise a request from the account settings form or message the privacy desk, and we send a readable file to your registered email once we confirm it is you.
Accounting rules require us to hold transaction records for a set period after closure, so we keep them for that window only. Everything else is deleted or anonymised.
Only with partners who help run your account, such as payment processors and identity checks, and with authorities where a lawful order requires disclosure. We do not sell records.
We date each version and summarise what moved in the strip above the full wording. Material changes also go to your account email before they take effect.